Everything you need to know about shipping, our products, and getting support.
We offer free worldwide shipping on all orders. Once your order ships, estimated delivery is 3–5 business days via tracked UPS delivery. Actual times may vary depending on your location.
Yes. As soon as your order ships, you'll receive an email with tracking information so you can follow your package every step of the way.
Each product includes usage guidance on the label. In general, cleanse with the shampoo, follow with conditioner, and apply the serum or oil to damp or dry hair. Use the hydrating hair mask 1–2 times per week for best results.
Our formulas are made with nourishing, naturally derived ingredients and are suitable for all hair types. If you have a specific scalp concern or allergy, review the ingredient list or consult a professional first.
We stand behind our products with a 15-day money-back guarantee. If you're not happy with your item, simply send it back. See our Refund Policy for full details.
Reach out via email at contact@steamhairlab.com or call +1 (941) 3073 675. We're happy to help seven days a week.
Our transactions are secure and encrypted.
We are happy to answer your questions via phone or e-mail.
Tracked UPS delivery within 3–5 business days.
If you don't like the item, send it back.